Complaints

Last updated 11 November 2026.

How to complain

• Email: support@jaidadfinder.com
• Phone and WhatsApp: +92 346 1117776
• By post: Jaidad Finder (Private) Limited, Business Park Plot #15, Business Hub, Ground Floor, Block B, Street B-4 Road, Gulberg Greens, Islamabad, Pakistan

Tell us your account’s mobile number, what happened and, for a payment, its date and amount. For a problem with a plot, its reference from the plot’s card on the map.

What happens next

1. We reply within 24 hours to say we have it and who is handling it.
2. We resolve it within 7 working days and tell you what we did. If it needs longer (for example a bank has to answer us), we say why and when.
3. A payment we got wrong is put right as set out in refunds and cancellation.

If you are not satisfied

Ask for the complaint to be looked at again by the company’s chief executive: reply to our answer and say so. For a card payment you can also contact your bank, and for a payment through Safepay, Safepay’s own support.

Jaidad Finder (Private) Limited · CUIN 0364737 · NTN K639970

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